Returns & Exchanges
At Bombay Shirt Company, we strive for the perfect fit with every garment; however, if you are not entirely satisfied, we offer a seamless 14-day return and alteration policy. Whether it is a fit adjustment or a complete return, our goal is to ensure you feel confident in your custom-made apparel.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Choose Your Option
Select between a free alteration by our master tailors, a size exchange, or a full refund to your original payment method.
- 3.Schedule a Pickup
Once your request is approved, we will arrange a complimentary doorstep pickup through our logistics partners at a time convenient for you.
- 4.Quality Check & Processing
After we receive the item and verify its condition, your refund or newly altered garment will be processed within 7-10 business days.